Supreme Terpenes offers excellent shipping terms. Check our website regularly for the latest shipping methods and possible changes. Do you have questions about shipping? Contact us. We are happy to help you.

Shipping methods

  • Asendia
  • UPS

Parcels

All packages sent by Supreme Terpenes are insured against theft and damage. If a package does not arrive, we will first investigate the reason for this at the used postal service.

Delivery times

Almost all the products you find at Supreme Terpenes are available from stock so you’re assured of a quick and assured delivery. When we have processed your order you will receive an email informing you when your order will be delivered. Your order will be shipped from the Netherlands after the payment has been verified. Deliveries within the Netherlands will normally be delivered within 2 business days after the entry of your payment. For all other countries within the European Union delivery can take up to 2 to 8 business days after the entry of you payment.

Shipping fees

Shipping costs may vary depending on the contents of the package and shipping destination. The exact amount will be displayed at the checkout page of your order.

Returns

All sales are final. Orders can be refunded prior to fulfillment and shipping but once the order has been fulfilled and/or shipped, no refunds will be issued.

Other

If you receive an order that is not up to standard, we would like to hear about it and receive a message from you stating the fault and the reason for the planned return. This will help us to optimize our customer service.

Shipping Methods

Supreme Terpenes has a range of shipping methods to suit both our national and international customers. For shipments within Europe, the estimated time is usually 1 to 5 working days after order confirmation. For anything outside of Europe, it can take up to 8 days. These times may vary due to external circumstances.